Frequently Asked Questions

Can I deliver ‘real healthcare’ through chat?

Let’s put it this way. If I told you in your regular clinic that you had an unlimited amount of time with a patient, you can ask them any question you like, you can see them in front of you, you can ask them to take their temperature, you can see their wearables data, you can order bloodwork or imaging, you can prescribe medications, and you can check in with them daily if you want to... but you can’t physically touch them as part of an exam or to do a procedure.
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How many of your patients medical problems or questions could you resolve?

It’s likely not 100%. But for a lot of medical specialties (primary care, dermatology, endocrinology, pediatrics, rheumatology, psychiatry, longevity medicine), it’s around 75% from our studies.
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That’s an incredible amount of value you can deliver through chat with your FutureClinic. And because patients can message you more frequently than they could ever see you, the quality of care you can provide in terms of lifestyle and preventative advice far exceeds what could ever be possible in 10 minutes every few months. For those cases where an in person visit is truly needed, you can explain this to your patients, empower them to know exactly what they need at that visit, and help them understand the recommendations after they’ve had their (likely rushed) appointment.  
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Is delivering healthcare like this legal?

Absolutely. Asynchronous telehealth services as permitted in all 50 states. Our platform is HIPAA compliant and adheres to the strictest data security and privacy rules. During onboarding, we handle all credentialing, understand your state license coverage, and make sure that only patients in the states you’re legally permitted to deliver care are able to sign up.

We also support your future multi-state licensure applications if you decide you want to expand your clinic nationwide.  

How do I get patients to subscribe to me as their personal doctor?

Just like any other business owner, when you launch on FutureClinic, you’ll want to think about how to effectively market your services. Your expertise as a doctor are incredibly sought after, so you should start with the confidence that the “product” (you) that you’re offering is going to be exciting for a lot of patients. Our most successful doctors use a combination of organic social media content, paid advertising, word of mouth, and even local community outreach in their neighborhoods to get their first few hundred patients.

This can feel intimidating early on, but you have to remember that this is a marathon, not a sprint. If you can build a patient base of 1000 users who are loyal to you, whether that takes 6 months or a few years, you will likely exceed your current earnings as a doctor and be able to work long-term from anywhere for the rest of your career. If FutureClinic is an additional source of flexible income on the side of your regular medical job, there's less pressure to grow your patient base and you can take the 'slow and steady' approach like most doctors on our platform.

We also have a course for our registered doctors as part of “FutureClinic University” that shares social media and marketing best practices, so you won’t be navigating this alone.  

Do I have to quit my current job first?

No. A lot of doctors only ever use FutureClinic “on the side” and never intend to leave their primary job. Often, as their patient subscriber numbers ramp up in a few months, they then start to seriously consider making it their main focus so that they can work flexibly from anywhere in the world. But you could keep an existing in person job and use your FutureClinic as a second income stream forever if that’s what you prefer. We don’t recommend soliciting patients who come to your primary job to join your FutureClinic instead, as this can be a breach of your contract with your employer (or at the very least, a bad look!)  

Can I launch a FutureClinic as a Nurse Practitioner or a Physician Assistant?

No. FutureClinic is only available for licensed MDs and DOs in the United States as it stands.  

What about malpractice coverage?

FutureClinic provides you with medical malpractice insurance during onboarding at no charge, because no doctor in the U.S. should ever practice without that peace of mind.  

What if my specialty doesn’t seem a good fit for this type of telehealth?

Naturally some specialties are a better fit for FutureClinic than others (primary care, dermatology, pediatrics, endocrinology, rheumatology, mental health, longevity medicine). However, even doctors from surgical specialties like orthopedics or ENT have been able to deliver incredible value to patients through FutureClinic. The question to ask isn’t “could I do EVERYTHING I do in my current job over chat?” Instead, you should ask, would patients get value from having me as a personal doctor and messaging me any time to ask for my expertise? If the answer is yes, your FutureClinic clearly has the potential to succeed. 

Can I really earn a full-time salary from a FutureClinic?

The math is pretty simple. You set your monthly subscription fee (most doctors choose $30-40/month, but you could set higher if you wanted!) A successful FutureClinic has anywhere from 100-1000 patients subscribed to it (even though that typically takes months to reach). At $30/month and 1000 patients, when you remove the FutureClinic platform fee (25%), you would make $22,500/month. Depending on how prominent or well-respected you are as a doctor, you can charge much more than this per month and triple/quadruple those earnings easily. 

What if I get overwhelmed with the number of messages I receive?

We recommend that when you start out, you cap the number of patients who can subscribe to you in the first month to 50 or 100 (but you can choose whatever limit you like). This gives you a chance to get familiar with the platform and see how managing your FutureClinic fits into your daily schedule. After this point, most of our doctors increase the limit each month until a point where they’re comfortable.

With your AI assistant doing the majority of data gathering, and with AI assistance even for drafting responses if you choose to use it, a patient response typically takes 3 minutes. If you had 500 patients subscribed to you, and you got 50 messages each day (10% would be high for a daily estimate), this would take around 2 hours of time.

The beauty of FutureClinic is that there’s also nobody breathing down your neck telling you when you need to reply. For patients to get a doctor response on the same day they have an issue is already lightyears better than the existing system, so you won’t need to stress about response times needing to be instantaneous. Of course, the better response times you provide the more likely patients are happy and will stay subscribed for longer, so you wouldn’t want to leave people hanging for days!  

What if a patient has a medical emergency and I don’t see it right away?

All patients who subscribe to providers through FutureClinic are told explicitly that the platform is not suitable for emergency care, and they have signed acknowledgements of this during sign-up. Our AI assistants also flag to patients immediately if they’re describing something seemingly urgent that the platform is not suitable for handling this type of situation and they should seek emergency help. If a patient has a ‘high urgency’ problem that is not a medical emergency e.g. they need a prescription before a flight the next day, or their eczema is really out of control, your AI assistant labels each encounter that is sent to you with an ‘Urgency’ (Low, Medium, High) which can help you triage which encounters to respond to first.   

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